General Questions

How do I Chat with Support?

If you would like to chat with one of our representatives, click on the “Chat” button and a chat window opens. (If it doesn’t open please make sure your pop up blocker is not blocking it).
Here you can converse with a support representative live. (You can continue playing during a chat session) If by some chance the representative is unable to answer you live (most probably busy with another client), please leave an email address where the representative can contact you. You may also leave a phone number where you may be contacted by the support team.

How do I change my Password?

We recommend changing your password at frequent intervals for your security and to enhance the safety of your account. In order to update your password, select Change Password from the menu and type the following in the relevant text boxes:

  • Old Password
  • New Password: The password should be at least 4 characters long.
  • Confirm new Password
  • Click on Change.You will see a message: Password successfully changed.

 

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