In the event of a sudden disconnection of the internet, we have designed our system to cope in a manner that protects our players from unjustifiable loss.
ScratchMania's 'Disconnection Policy' is as follows: Any card purchased by a player, (by pressing Play Now, or Play Again) but not used by such a player for any reason whatsoever, including technical failure, will be played automatically by the System on behalf of the player. The outcome of the play will be updated automatically into the player's balance. When logging in following the disconnection, the player will see the outcome of the relevant card by clicking on the "Games History" button.
